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Hippie Camper - Budget Backpacker Campervan & Motorhome Rentals in Australia and New ZealandHippie Camper
Budget Backpacker Rentals
Australia

Rental Terms and Conditions
Valid until 31 Mar 2016

  1. Summary of Rental Conditions
  2. Rental Charges
  3. Inclusive Rate
  4. Branches
  5. Transfer
  6. Administration Fees / Taxes
  7. Payment at Branches
  8. Credit Cards
  9. Exchange Rate / Currency Variations
  10. Rental Duration
  11. One Way Rentals
  12. Driver's License and Minimum Age
  13. Kitchen and Personal Kits
  14. Campground Guides
  15. Vehicle Consultation
  16. Hippie Camper Welcome Pack
  17. Pre-purchase Gas Bottle
  18. Additional Products
  19. Baby / Booster Seats
  20. Multiple Rentals
  21. Travel Restrictions
  1. Change of Drop Off Destination
  2. Rental Extension
  3. Repairs
  4. Infringements and Administration Fees
  5. Change Of Vehicle
  6. Vehicle Category
  7. Voluntary Downgrade
  8. Limit of Liability
  9. Important
  10. Animals
  11. Smoking
  12. Cancellation Fees
  13. Travel Insurance
     
  14. PROTECTION PACKAGE
  15. Personal Injury
  16. Property Damage
  17. Liability Reduction Options
  18. Bond
  19. Full Responsibility
  20. Rates/Terms/Conditions

Summary of Rental Conditions

This document contains a brief summary of our rental conditions. The full details of our rental contract do apply. Rates quoted are in Australian dollars AUD.

Rental Charges

Rates include unlimited kilometres.

Rental days are charged per calendar day. The day of pick-up is calculated as the first day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.

Flex Rates - The flex rate that is available at the time of booking for the first rental day determines the daily rental rate for the entire rental period up to the 28th day. All rental days from the 29th day on are counted as a new booking and the flex rate that applies for the 29th day will be used from then on, the flex rate that applies for the 57th rental day will be used from then, etc.

Hippie Camper and Blue Travel will not honor calculation errors. Should a calculation error occur Hippie Camper will charge for the shortfall.

Inclusive Rate - Value Pack

Drivers 21 years and over - Add AUD 28 per day.

  • The maximum amount payable per rental segment for a Value Pack is AUD 1,400 - i.e. 50 days rental.
  • The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.

Drivers 18 to 20 years - Add AUD 34 per day

  • The maximum amount payable per rental segment for a Value Pack is AUD 1,700 - i.e. 50 days rental.
  • The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.

The Value Pack includes: VIP Cover, 3% Administration Fees/Taxes, One Way Rental Fee, Pre-purchased Gas Bottle, Camp Chairs and Table, Camp Ground Guides.

Branches

Hippie Camper has branches in Brisbane, Cairns, Melbourne, Perth and Sydney.

Vehicles picked up from Brisbane, Cairns, Melbourne and Sydney are not permitted to drop off in Perth and vehicles picked up in Perth are not permitted to drop off at Brisbane, Cairns, Melbourne and Sydney.
Hippie Budget is not available to/from Perth.

All Branches will be closed Christmas Day, New Years Day, Good Friday and Australia Day Public Holiday (26 Jan).

All rentals picking up or dropping off on the following days will incur an additional AUD 100 surcharge:

  • Easter Monday (06 Apr 2015)
  • Anzac Day (25 Apr 2015)
  • Boxing Day (26 Dec 2015)
  • Easter Monday (28 March 2016)

Brisbane, Melbourne, Perth, Sydney:
 • 1 Sep 2014 – 30 Apr 2015 8am to 4.30pm seven days a week
 • 1 May 2015 – 31 Aug 2015 8am to 4.30pm CLOSED Sundays
 • 1 Sep 2015 – 31 Mar 2016 8am to 4.30pm seven days a week

Cairns:
 • 1 Nov 2014 – 30 Apr 2015 8am to 4.30pm CLOSED Sundays
 • 1 May 2015 – 31 Oct 2015 8am to 4.30pm seven days a week
 • 1 Nov 2015 – 31 Mar 2016 8am to 4.30pm CLOSED Sundays

Transfer

Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Hippie Camper depot are not included in the rental price. It is the renter's responsibility to get to and from the branch.

Administration Fees / Taxes (Included in the Value Pack)

Our rates include 10% GST.

A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.

Payment at Branches

For security reasons, Hippie Camper will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card or Debit Credit Card. The Bond cannot be paid with a pre-paid Credit Card.

Credit Cards

We only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional non-refundable 2% surcharge on any transaction. American Express and Diners Club will incur an additional non-refundable 4.5% surcharge on any transaction.

Exchange Rate / Currency Variations

All credit card transactions are conducted in Australian dollars AUD. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.

Rental Duration

The minimum rental for all vehicles is 7 days.

A 10 day minimum rental period applies during the period of 15 Dec to 05 Jan. During the Bathurst and Phillip Island races (05 Oct 2015 to 18 Oct 2015) a 10 day minimum rental period applies from Brisbane, Sydney and Melbourne Branches.

One Way Rentals (Included in the Value Pack)

One way rentals are available subject to the minimum rental periods in the table below. A one way rental fee of AUD 200 is charged for each rental segment less than 21 days.

BNE
7CNS
714MEL
714 7SYD

Driver's License and Minimum Age

A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present. The minimum age to drive the vehicle is 18 years and the maximum age is 75 years.

Drivers must be 18 years of age or over with a current drivers licence or hold an Australian Green P licence.

Kitchen and Personal Kits

Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels).

Campground Guides

Each vehicle is supplied with complimentary campground guides.

Vehicle Consultation

On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

Hippie Camper Welcome Pack

Each vehicle is supplied with a complimentary Hippie Camper Value Pack for the first night that includes some essential items.

Pre-purchase Gas Bottle (Included in the Value Pack)

The gas canister/bottle is supplied full. A service fee of AUD 25 is payable on pick up of the vehicle.

Additional Products

  • Camp Chairs (Included in the Value Pack) - AUD 17 each per rental
  • Camp Table (Included in the Value Pack) - AUD 24 per rental
  • GPS - AUD 10 per day up to a maximum of AUD 100 per hire
  • Heater/Fan - AUD 15 per rental
  • Satellite Phone - AUD 20 per day plus call charges
  • First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a AUD 50 fee is charged when the vehicle is returned.

Baby / Booster Seats

Cannot be fitted in the Hippie Range of Vehicles.

Multiple Rentals

Consecutive Hippie Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in Australia,New Zealand and the United States of America on Star RV, Apollo, Cheapa Campa and Hippie Camper can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions. This discount does not apply to completed bookings.

Travel Restrictions

The Hippie Camper can only be driven on sealed/bitumen roads or well maintained access roads less than 12 kilometres long to recognised campgrounds.

The Hippie Camper is allowed to travel North of the Daintree River as long as permission is obtained from Hippie Camper prior to travel.

The Hippie Camper is not allowed to travel to Tasmania, Moreton Island, Fraser Island or Northern Territory.

Hippie Camper reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.

Change of Drop Off Destination

If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorization from the Hippie Camper Reservations. Subject to the change being approved, a additional minimum charge of AUD 500 will apply.

Rental Extension

If the guest wishes to extend the rental whilst on hire, they must first obtain authorisation from Hippie Camper Reservations. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or at a Hippie Camper Branch immediately on confirmation of the rental extension.

Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies.

Failure to obtain authorisation will result in the renter being charged double the daily applicable rental rate.

Repairs

Although we run late model vehicles, it may happen that small repairs are required. Repairs up to AUD 100 may be affected without authorization and will be reimbursed unless the damage is caused by the renter. For amounts over AUD 100, Hippie Camper will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.

Infringements and Administration Fees

We reserve the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Hippie Camper reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of AUD 75 will be applicable.

Change Of Vehicle

Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Vehicle Category

Vehicles cannot be requested by make or model, only by vehicle category.

Voluntary Downgrade

Should the renter decide to take a lesser vehicle than booked they will not be entitled to any refund.

Limit of Liability

In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.

Important

We reserve the right to refuse any rental at our discretion.

Animals

Service dogs are permitted to travel in our vehicles with prior permission from Apollo. No other animals are permitted in our vehicles.

Smoking

Smoking is not allowed in our vehicles.

Cancellation Fees

  • Until Blue Travel has confirmed your reservation - No charge
  • If cancelled up to 25 days prior to pick up - Your Deposit
  • If cancelled 10 to 24 days prior to pick up - 20% of Total Rental (minimum AUD 300)
  • If cancelled less than 10 days prior to pick up - 50% of Total Rental (minimum AUD 300)
  • If cancelled on the day of pick up or no show - 100% of Total Rental (minimum AUD 300)
  • There is no refund for late pick up or early return of vehicle.

Travel Insurance

We strongly recommend that renters ensure they take out the highest level of Travel Insurance.

PROTECTION PACKAGE

Personal Injury

The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Hippie Camper strongly recommends that all passengers take out their own Personal Injury Travel Insurance.

If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.

Property Damage

The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of AUD 75 will be charged per claim.

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Hippie Camper, not at the completion of the rental Period. Hippie Camper reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.

The below Reduction Options do not include windscreen and tyre damage (renter is responsible for windscreen and tyre damage at all times).

Liability Reduction Options

Drivers 21 years and over Cost per Day Bond Liability
Standard Liability Included $2500 $2500
Liability Reduction Option 1 $12**
(max charge $600
i.e. 50 day rentals)
$1200 $1200
Liability Reduction Option 2
(VIP Cover)
(Included in the Value Pack)
$20**
(max charge $1000
i.e. 50 day rentals)
$100 $100
Drivers 18 to 20 years Cost per Day Bond Liability
Standard Liability Included $3500 $3500
Liability Reduction Option 1 $22**
(max charge $1100
i.e. 50 day rentals)
$1200 $1200
Liability Reduction Option 2
(VIP Cover)

(Included in the Value Pack)
$30**
(max charge $1500
i.e. 50 day rentals)
$250 $250
** The minimum amount payable for each reduction option per rental segment will be based on the minimum rental period applicable for your rental.

Bond

For security purposes, only a credit card can be used to provide a Bond. With the Standard Liability and Liability Reduction Option 1 the bond will be debited to the credit card account immediately. When the bond is debited a non-refundable credit card administration fee will apply of 4.5% for American Express and Diners Club and 2% for Visa, MasterCard, Visa Debit and MasterCard Debit. With Liability Reduction Option 2 (VIP cover) the Bond is payable to Hippie Camper by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for AUD 100/AUD 250. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra costs will be charged. Refunds by credit card including bond refunds can take up to 15 working days depending on the renter’s Financial Institution.

Bond Roll Overs are permitted for Hippie Camper multi hires only within the same country when the bond is banked.

Full Responsibility

At all times the renter is responsible for:

  • Damage caused where the terms of Rental Contract have been breached.
  • Damage caused by negligence.
  • Damage caused to the Vehicle in any way by part or total water submersion or salt water.
  • Damage caused due to a single vehicle roll over.
  • Damage caused to tyres and windscreen.
  • Damage caused to the Vehicle by the renter’s willful conduct.
  • Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
  • Damage or loss caused to any personal belongings.
  • Damage to the awning, overhead or underbody of the Vehicle.

Rates/Terms/Conditions

Are subject to change without notice.

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Last modified: 23 Mar 2015 08:39