The Blue Train
The World's Leading Luxury Train
Important Pre-Departure Information
Check-in: Please check-in one hour prior to departure. Check-in takes place in The Blue Train VIP lounges situated at Cape Town and Pretoria stations. Guests embarking on The Blue Train’s Port Elizabeth to Cape Town route will be welcomed and checked-in at a hotel in Port Elizabeth, before being transferred by bus to the station.
Check-out: Half an hour before you reach your destination, the Train Manager will announce the procedures regarding luggage collection and disembarkation. Should you require assistance with land arrangements, please contact the Train Manager.
Suite Facilities: All suites offer en suite facilities featuring either a private shower or bath. Guest may choose between a De Luxe or Luxury suite. Individually controlled air-conditioning, remote controlled television, telephones and room safes are standard in each suite. Hairdryers are available on request. The television is concealed above the armoire. A remote control and individual headsets are located in the nightstand.
Dining: All meals and room-service snacks are included in the rate. Should guests require a snack please contact the butler. Lunch and dinner are usually served in two sittings and caters for 42 guests per sitting, while breakfast is served between 7am and 10am at your leisure.
Dress Code: In keeping with tradition it is a compulsory custom to dress formal for dinner to match the sheer elegance of The Blue Train. Eveningwear is elegant and gentlemen are requested to wear a jacket and tie. During the day dress is smart casual.
Gift Collection: Souvenirs and gifts are available for sale in the Boutique situated in the first luxury suite in coach 13. Guests are advised to speak to their Butler with regards to operating hours or a private appointment with the Boutique Manager. Should any international guest make a purchase of ZAR500 or more they will be entitled to a 14% vat refund.
Gratuities: To show appreciation at the end of the journey, guests may leave a gratuity in the box located in the Lounge Car. Gratuities are shared on a points system between The Blue Train personnel on board.
Lounge Car: The Lounge Car is designed as a meeting place for pre-lunch and dinner drinks and afternoon tea and is a no smoking area, while the Club Car is ideal for a post-dinner Cognac or Cuban cigar. The bar opens as soon as the train commences its journey and closes when the last guest departs.
Luggage: It is advisable to pack an overnight case for the journey, as only a limited amount of luggage can be stored in suite. Butlers will store additional baggage in the luggage car. Although great care will be taken, it is recommended that luggage be insured.
Malaria: If you plan to travel across the South African border, guests are advised to consult their medical advisor about anti-malarial precautions and other necessary medication pertaining to the time of travel and destination.
Telephone calls: The international telephone in suite will allow guests to dial the Train Manager or butler 24-hours a day. Should guests wish to make an outside call, please contact the Train Manager or Butler, who will assist. The costs for external calls and facsimiles are not included in the rate.
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