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SOUTHERN AFRICA

The Blue Train

Cape Town - Pretoria
Pretoria - Cape Town

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The Finest Cuisine
Luxury Suites
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Specials

 

The Blue Train LogoThe Blue Train
South Africa

The World's Leading Luxury Train

Important Pre-Departure Information

Check-in: Please check-in one hour prior to departure. Check-in takes place in The Blue Train VIP lounges situated at Cape Town and Pretoria stations. Guests embarking on The Blue Train’s Port Elizabeth to Cape Town route will be welcomed and checked-in at a hotel in Port Elizabeth, before being transferred by bus to the station.

Check-out: Half an hour before you reach your destination, the Train Manager will announce the procedures regarding luggage collection and disembarkation. Should you require assistance with land arrangements, please contact the Train Manager.

Suite Facilities: All suites offer en suite facilities featuring either a private shower or bath. Guest may choose between a De Luxe or Luxury suite. Individually controlled air-conditioning, remote controlled television, telephones and room safes are standard in each suite. Hairdryers are available on request. The television is concealed above the armoire. A remote control and individual headsets are located in the nightstand.

Compartment butler service: Each coach has a Butler whose pleasure it will be to ensure that guests enjoy a memorable experience. Butlers are available 24 hours a day for the duration of the journey.

Dining: All meals and room-service snacks are included in the rate. Should guests require a snack please contact the butler. Lunch and dinner are usually served in two sittings and caters for 42 guests per sitting, while breakfast is served between 7am and 10am at your leisure.

Dress Code: In keeping with tradition it is a compulsory custom to dress formal for dinner to match the sheer elegance of The Blue Train. Eveningwear is elegant and gentlemen are requested to wear a jacket and tie. During the day dress is smart casual.

Drinking Water: Bottled water is supplied in your suite. Your butler will provide you with more on request.

Electricity: The electricity supply on board is 220 volt. Light switches are located at the door and the bedside table.

Fax facilities: Fax facilities are available in the train manager’s office.

First Aid: Trained first aid personnel are on-board at all times. In the event of an emergency, doctors and first aid personnel can be contacted at the various stations en-route.

Gift Collection: Souvenirs and gifts are available for sale in the Boutique situated in the first luxury suite in coach 13. Guests are advised to speak to their Butler with regards to operating hours or a private appointment with the Boutique Manager. Should any international guest make a purchase of ZAR500 or more they will be entitled to a 14% vat refund.

Gratuities: To show appreciation at the end of the journey, guests may leave a gratuity in the box located in the Lounge Car. Gratuities are shared on a points system between The Blue Train personnel on board.

Languages: South Africa has 11 official languages. English is widely spoken and understood.

Laundry: A limited on-board laundry and valet service is available and is included in the rate. Please contact a butler for assistance.

Lounge Car: The Lounge Car is designed as a meeting place for pre-lunch and dinner drinks and afternoon tea and is a no smoking area, while the Club Car is ideal for a post-dinner Cognac or Cuban cigar. The bar opens as soon as the train commences its journey and closes when the last guest departs.

Luggage: It is advisable to pack an overnight case for the journey, as only a limited amount of luggage can be stored in suite. Butlers will store additional baggage in the luggage car. Although great care will be taken, it is recommended that luggage be insured.

Malaria: If you plan to travel across the South African border, guests are advised to consult their medical advisor about anti-malarial precautions and other necessary medication pertaining to the time of travel and destination.

Safes: Safes are provided in all suites. While every precaution is taken, The Blue Train cannot be held liable for loss of valuable items left unattended in suites.

Smoking: Smoking is only permitted in the Club Car. All Suites, the Lounge and Dining Cars are strictly smoke-free zones.

Telephone calls: The international telephone in suite will allow guests to dial the Train Manager or butler 24-hours a day. Should guests wish to make an outside call, please contact the Train Manager or Butler, who will assist. The costs for external calls and facsimiles are not included in the rate.

Technical: Two technical representatives are on board to ensure a trouble-free experience. They will happily share their knowledge with train enthusiasts.

Train Manager: The train manager is on call at all times. Please do not hesitate to contact him should you require assistance or information pertaining to your journey.

Special Dietary Requirements: Kindly specify any special dietary requirements at the time of booking. The Blue Train is happy to accommodate all culinary requests.

Visas: Your travel agent will assist you in obtaining the necessary visas for your destinations. Blue Travel and the Blue Train offices are regrettably unable to assist with visas.

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Last modified: 23 Mar 2015 00:36