Terms & Conditions
All CanaDream vehicles are insured with $5-million public liability and property damage. A deposit of $750.00 to $1500.00 is required on a major credit card for the collision and comprehensive Insurance deductibles as outlined below. The deposit is refundable upon the return of the vehicle in the same condition as it was received and not involved in any accident claims. Any guest that is involved in an accident will have their deposit held (to the maximum charge listed below) until the accident claim is closed. Claims that are less than the deposit amount will have the difference refunded to the Guest upon closing of the accident claim. The guest is responsible for the maximum charge detailed below where expenses include, but are not limited to: towing, storage fees, damage to CanaDream Inc. vehicle, damage to third party property, injury claims, insurance adjuster fees, legal fees. In addition, a $100 administration fee will apply to every accident. Our insurance does not cover liability for loss of personal property, nor does it cover costs for accommodation, transportation or replacement of vehicle if the vehicle is stolen or should an accident occur that makes the rented vehicle inoperable. In these situations and, depending on availability, a new, signed, rental agreement must be in place before a replacement vehicle is provided. Accidents must be reported within 24 hours and be accompanied by a written accident report and police report or file number.
The guest is responsible for the following maximum charges per accident:
Unauthorized Areas include northern surcharge areas, the USA, and any restricted geographic areas which CanaDream Inc. may determine at any time. Without prior permission to drive the vehicle in these areas, there is no insurance coverage; the guest is responsible for all damages, related expenses and costs; the guest is subject to a $900 penalty. CanaDream Inc. reserves the right to restrict the access to specific geographic areas at any time. These restrictions may be applied at the time of pick up. The guest assumes all responsibility for any expense or loss of time while travelling in restricted geographic areas.
Northern Surcharge Areas
A northern surcharge of $500 will apply for rentals starting at any station other than Whitehorse and travelling to the following areas:
Permission to travel to northern surcharge areas must be expressly requested and confirmed at the time of reservation.
Prohibited Travel Areas
TRAVEL IN THE FOLLOWING AREAS IS STRICTLY FORBIDDEN AT ALL TIMES:
Parking of your vehicle is prohibited in the greater metropolitan areas of Montreal and Ottawa. This includes all pay parking lots, hotel parking lots, side streets, malls, etc. To travel into these areas, park your vehilce at a campsite and use public transportation, taxi, etc. In the event of a theft that occurs in the Montreal or Ottawa metropolitan area, the Guest is responsible for $7,500.
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