Campervan Rental Terms and Conditions
|Hires over 50-74 days:
Hires over 75-99 days:
Hires over 100+ days:
|5% Discount on 28-49 Day Rate.
10% Discount on 28-49 Day Rate.
15% Discount on 28-49 Day Rate.
Locations: South Africa: Johannesburg, Cape Town
|Monday to Friday:
|08:00 - 16:30|
08:00 - 13:00
Saturday 13:00 - 16:00, Sunday and Public Holidays 08:00 - 16:00
ZAR 500 Surcharge per pick up or drop off
(Late returns will be charged on a per day basis).
All branches are closed 25 December (Christmas Day).
Vehicle collection will take approx. 2-3 hours, depending on the questions asked and client feedback. This involves a thorough
explanation and demonstration of the vehicle and its equipment.
Please note: Should there be any problems with the vehicle whilst in your care, please advise THR SA within 24 hours, we will not be held liable or compensate for any time lost if the problem is only reported to us on drop off.
When bringing the vehicle back, an hour should be set aside in order for vehicle / equipment to be checked. All vehicles must be returned with a full fuel tank. Refueling at our depot will be levied with an admin fee. Vehicles should be returned clean, in order for the vehicle check in to be done. An excessively dirty vehicle will be charged a cleaning fee of ZAR 1000.00. Toilet Cassette in the motorhomes should be emptied and returned clean, or a ZAR 1000.00 cleaning fee shall be charged.
Minimum rental is 7 days.
For applicable one way or delivery fees, please see the One Way & Delivery Fees table below.
|One Way Rental Fee / Delivery Fee|
|Please take note of the following important information:|
*All fees are once off, i.e. pick up and drop off Durban ZAR 3500.00 once off.
*Delivery to locations other than a THR SA depot will not receive vehicle with a full tank.
A valid national driver license is required. Non-English language national driving licenses must be presented in conjunction with an official translation or valid international drivers license. The minimum age is 21 years-max. 85 years. A Handling Fee of ZAR 250.00 shall be charged on all traffic fines.
For all pick and returns in Johannesburg ZAR 150.00 will be billed.
A standard excess of ZAR 45,000.00 applies in the event of any damage to either our vehicle or third party property. The renter will also be fully liable for replacing or repairing damaged windscreens and tires. A security bond of ZAR 45,000.00 will be taken on vehicle collection. The security bond can be paid by credit card. Should the bond be paid by credit card the amount will be blocked/placed on hold and will be returned subject to the return of the vehicle to the agreed location, on the agreed date, with no damage incurred to the THR SA vehicle or third party property and the toilet cassette has been emptied and no items are lost or damaged. THR SA are not responsible for any currency fluctuations that may occur in the above transaction.
Excess Reduction 1 at ZAR 180.00 per day will reduce the excess for any damage to either vehicle or third party property to a maximum of ZAR 20,000.00. The renter, however, will be fully liable for replacing or repairing damaged windscreens, radio theft, Recovery costs, Replacement costs, clutch damage and tires. The bond of ZAR 20,000.00 can be paid by credit card. Should the bond be paid by credit card the amount will be withheld and returned to the client upon the return of the vehicle to the agreed location, on the agreed date, with no damage incurred to the THR SA or third party property and the toilet cassette has been emptied and no items are lost or damaged.
An excess Reduction rate at ZAR 280.00 per day will waive the excess for any vehicle and third party property damage and the cost of replacing or repairing of windscreens and tires (including repairs), radio theft, overhead damage and recovery costs. A security deposit of ZAR 2,500.00 is payable at the time of pickup to ensure that the vehicle is returned to the agreed location, on the agreed date in clean condition and with the toilet cassette and waste water tank has been emptied and no items are lost or damaged.
Clutch replacement or damage due to client negligence is not covered with any of the waiver options. THR SA allows an allowance of up to three days after vehicle collection whereafter the costs are the responsibility of the hirer.
A handling fee of ZAR 500.00 is charged on all claims irrespective of the waiver option taken.
All vehicles are supplied with equipment (unless otherwise agreed upon). Our waiver options do not cover any equipment supplied to you. Any loss or damage to the equipment including items such as fridges, compressors, tents etc. will be charged to your credit card.
The renter is fully liable for any damage to the THR SA vehicle or third party property if:
Please Note: A replacement vehicle will only be dispatched once payment of all damages / recovery costs to the first vehicle is made. THR SA reserves the right to withhold a replacement vehicle; this does not entitle the client to any claims against THR SA.
By law all accidents must be reported to THR SA and the Local Police within 24 hours. Failing to report accidents may void all excess reduction and the Hirer becomes fully liable for all costs.
Campers/Motorhomes can only be driven on sealed, bitumen and gravel roads in SOUTH AFRICA, SWAZILAND and LESOTHO only. In the case of group tours with Campervans & Motorhomes THR SA will consider confirming the booking by pre approving the route in which these vehicles shall be driven.
Repairs of up to ZAR 1,000.00 may be affected without authorization and will be reimbursed. Amounts above ZAR 1,000.00 require approval from THR SA on-road assistance. Should a call out fee be charged to replace a tire, approval must be obtained from your pick up branch.
The renter is responsible for the repairing of flat or punctured tires. The renter should not exceed a speed of 100km/h, as the tire get too hot. When replacing a tire, please ensure that it is of the same brand, size and ply rating as that of the damaged tire. Reconditioned tires are NOT acceptable. The renter is required to check the tire pressure, including the spare tire at regular intervals.
All THR SA and NA vehicles have a tracking device installed in them. Tracking can be monitored in all Southern Africa destinations allowed by THR SA.
The hirer is liable for all fines and penalties in relation to the driver's use of the vehicle or the vehicle itself incurred during the rental period plus an administration fee of ZAR 250 for each infringement or penalty notice that has been redirected by THR SA to the hirer.
To be booked at time of reservation and payable on vehicle collection:
If, for reasons beyond our control, the reserved vehicle is not available, we reserve the right to substitute a comparable or superior vehicle at no extra cost to the client. This shall not constitute a breach of contract and does not entitle the renter to any form of refund.
All charges include 14% VAT in South Africa and 15% in Namibia. All rates and conditions are subject to change in accordance with changes in government taxes.
Any claims or legal action in connection with the provision of our services to the client will be governed by the laws of South Africa/Namibia. Any claim or legal action against the suppliers is likely to be subject to the terms and conditions of our contract with them.
Rates and conditions may be subject to change. Whilst including the same facilities, some campers may have different layouts to those shown. All measurements and volumes shown are approximate. The information provided is subject to change without notice.
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